MEMBERS

• BBKA Membership
• Bee Base Passing data to Bee Base
• Branch Apiary - BDI Premiums
• Changing the number of colonies or hives
• Correcting Receipts
• Creating new member
• Deleting Membership records
• Do Renewal Links expire?
• Find Membership Number
• GDPR - Data Ownership
• Honorary Members
• Insurance and Late payment of membership fee
• Junior Members Certificate - Not showing BDI Insurance
• Manual Renewal
• Member changing category
• Membership Fees
• Membership numbers
• Membership Types
• Partner BDI subscription
• Partner Members must live at the same address
• Payment consolidation program
• Transfer of Membership to another branch
• Unsubscribe from emails
• Upgrade of Membership type
• Welsh Associations and Branches in Wales
• What constitutes an Apiary
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OFFICERS

• Adding or removing an Officer
• Association and Branch settings
• Directory of Officers
• GDPR - Data Ownership
• Maintenance of officers' records
• Manager access
• Officer cannot display some members' details
• Officers access rights
• Officers that are emailed by BBKA
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RENEWAL PROCESSING

• Awaiting renewal - Pending
• Dates on Receipts
• Emails for Online renewal confirmaton
• Hive number not updating. Error in Receipt details
• How soon I should reset the members
• How to do BDI/Capitation return
• Junior Members Certificate - Not showing BDI Insurance
• Manual Renewal
• Membership Fees
• No Manual renewal button or Send Membership Renewal button
• No/Wrong Membership type chosen on renewal form
• On-line Payments
• Online Renewal form contents
• Online renewal template
• Partner BDI subscription
• PDF with receipt
• Problem with Receipts for membership fees - Manual Renewal
• Renewal after Autumn capitation
• Reset Active members to Awaiting Renewal - Bulk action
• Reset all of the "Awaiting Renewals" to "Active"
• Roll back a return period
• Send renewal to just one member
• Suppress or Disable renewal confirmation email
• Suppress renewal confirmation emails
• Text related items - User defined fields
• The online renewal process has already been completed - please contact your membership secretary for assistance’
• Transfer of Membership to another branch
• Unable to Reset Active members to Awaiting renewal - Contact Support
• Unable to select the correct Online Renewal email -only the default one is showing
• User defined text on receipt email
• Viewing a Member's Renewal form
• When you set all active members to awaiting renewal the approval stage stays at approved
• Where do I select which online renewal/acknowledgment email to use?
• Wrong end of year date
• Year-end Renewal process sequence of events
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EMAILS

• Adding a website address (URL) to an email
• Confirmation Emails
• Creating a Document
• Creating an email template
• Creating email with attachment
• Delete attachment
• Email short cut keys
• Officers that are emailed by BBKA
• PDF with receipt
• Rejected emails
• Sending mail shots
• Suppress renewal confirmation emails
• Testing email templates
• Unable to select the correct Online Renewal email -only the default one is showing
• Unsubscribe from emails
• User defined text on receipt email
• Where do I select which online renewal/acknowledgment email to use?
• Why do all the emails come back to me?
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FINANCIAL

• BDI Invoice not updating
• Changing the number of colonies or hives
• Closing dates for Capitation Returns
• Closing return - Cannot move to Step 3
• Correcting duplicate payments
• Correcting Receipts
• Dates on Receipts
• Delete a member's receipt references
• Delete all of a member's payments for a specific period
• Delete Return
• Donations
• Download Payment Spreadsheet Template
• Hive number not updating. Error in Receipt details
• How to do BDI/Capitation return
• Insurance and Late payment of membership fee
• Junior Members Certificate - Not showing BDI Insurance
• Member changing category
• Membership Fees
• No Manual renewal button or Send Membership Renewal button
• On-line Payments
• Online Renewal Items
• Partner BDI subscription
• Payment consolidation program
• Payment item not rolling forward to next period
• Return period is not valid
• Roll back a return period
• Unable to close a period.
• Upgrade of BDI and late payment of subscription
• User defined text on receipt email
• Wrong Accounting Period
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FAQs

• DOCUMENTS

  • Adding a Logo
  • Public Liability Insurance

• Adding a Logo
• Additional hives - adjusting numbers
• Branch Apiary - BDI Premiums
• Change, Update Current Period Return date
• Designing a receipt
• Do Renewal Links expire?
• Emails for Online renewal confirmaton
• Honorary Members
• Lapsed, Archived or Deceased members
• No Manual renewal button or Send Membership Renewal button
• Online Renewal form contents
• Payment consolidation program
• Payment item not rolling forward to next period
• Problem with Receipts for membership fees - Manual Renewal
• Re-print BBKA Capitation or BDI invoices
• Renewal form data not updating
• Reset Active members to Awaiting Renewal - Bulk action
• Schools insurance
• Setting up an Apiary on eReturn2
• Sorting and Filtering
• Suggested reading
• Unable to Reset Active members to Awaiting renewal - Contact Support
• Unable to upload a document
• Upgrade of BDI and late payment of subscription
• User defined text on receipt email
• Viewing a Member's Renewal form
• Welsh Associations and Branches in Wales
• Who receives BBKA News?
• Why am I logged out of the system?
• Why do all the emails come back to me?
• Wrong Accounting Period
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SCHOOLS

• Schools insurance

CAPITATION RETURNS

• BDI Invoice not updating
• Capitation Returns for *.0 branches
• Change, Update Current Period Return date
• Closing dates for Capitation Returns
• Closing return - Cannot move to Step 3
• Cornwall - rolling forward to next period
• Delete Return
• Deleting, Re-opening, Create New or Re-set Capitation return period
• Hive number not updating. Error in Receipt details
• How to do BDI/Capitation return
• Membership Fees
• Payment item not rolling forward to next period
• Payments after Spring Capitation is closed at Branch level
• Unable to close a period.
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AHAT

• AHAT Verifiers - Lapsed members